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Frequently Asked Questions

What name will show up on my credit card?
Adult Joy Store uses PayPal to process payments in a highly secure network. Charge will show PAYPAL Iconodyne.

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How "discreet" is your shipping?
Items are sent in plain boxes with a sender address of "Shipping Department" with no mention of contents, reference to adult toys or Adult Joy Store.

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I keep getting security warning pop-ups in check out, why? Is my information still safe? Should i continue?
Some customers are experiencing the security warning pop-ups in the checkout system and we appologize. The reason is that links in the surrounding frames (such as to affiliates and other items) take you to an unsecured site. Your order and financial information IS private and secure! Your address bar will display the secure address that you are entering your information into, evidenced by beginning with https:// and most browsers will also display a lock icon if you have that feature enabled. Furthermore, payments are processed through PayPal exclusively in their secure and encrypted network. You are protected by our privacy guarantee, our SSL certificate, and PayPal's Buyer protection. yes, please continue with the order, we will be working on rectifying this annoyance shortly.

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I'm an established adult party consultant, how can I make more money?
AdultJoyStore has a wonderful, non-compete and easy solution for you! Simply pass out our pre-printed business cards with your unique ID at the conclusion of your party and you will earn a 10% commission on every order placed with us and the buyer will receive 5% off their first order with us! Your clients have made their purchases with you and now you can offer them over 8,000 more items! Some reps have been surprised at the response from even slow parties with referral commissions equaling their take from the party! If you are interested in participating in this program, email us with subject: Home Party Application. We will email you the application and upon acceptance will print and mail your cards to you. THERE IS NO COST TO YOU FOR THIS OPPORTUNITY!

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Do you ship to xxxxxx?
We are currently only shipping orders to the United States.

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Do you ship to ALL states?
Unfortunately we can not ship items to the state of Alabama due to local laws. We are pleased to announce that we are now shipping to Texas (Howdy, Y'all!) after the Federal government has declared that the state ban on adult toys was unconstitutional and an invasion of privacy. Alabama will hopefully be next! We ship to all other states. Items to be delivered to a military address (APO, FPO), the recipient is responsible for ensuring that the items fall into the acceptable category for your location. Protocall may be found at usps.com or through the military post officer at your station.

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Can you send me a print catalog?
We do not offer a print catalog so that we may bring you the best prices and the newest items on a consistant basis via our online catalog. Our inventory is constantly changing with new suppliers, products, price reductions and we have removed items from sale because they were not up to our standards.

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